Terms of Use
Last updated: 17 April 2026
Agreement to Terms
These Terms of Use constitute a legally binding agreement between you and Mystic Claim Limited ("Company", "we", "us", or "our") governing your access to and use of the website located at mystic-claim.com and any related services (collectively, the "Website").
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you should not use the Website.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date at the top of this page. Continued use of the Website after changes become effective constitutes acceptance of the revised Terms.
We encourage you to review these Terms periodically to stay informed of any updates.
Acceptable Use
You agree to use the Website only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:
- Use the Website in any way that violates applicable laws or regulations
- Engage in conduct that restricts or inhibits anyone's use of the Website
- Attempt to gain unauthorised access to any portion of the Website or related systems
- Use automated systems such as robots or scrapers without our prior written consent
- Introduce viruses, malware, or other malicious code
- Collect or harvest personal information about other users
- Engage in any activity that could damage, disable, or impair the Website
- Impersonate or attempt to impersonate the Company or its employees
- Use the Website for any commercial purpose without our authorisation
Intellectual Property Rights
Our Content
The Website and its entire contents, features, and functionality (including but not limited to text, graphics, logos, images, and software) are owned by Mystic Claim Limited and are protected by United Kingdom and international copyright, trademark, and other intellectual property laws.
You may view, download, and print content from the Website for your personal, non-commercial use only, provided you do not modify such content and retain all copyright and proprietary notices.
Trademarks
"Mystic Claim" and our logo are trademarks of Mystic Claim Limited. You may not use these marks without our prior written permission. Other trademarks appearing on the Website are the property of their respective owners.
Restrictions
You may not:
- Reproduce, distribute, modify, or create derivative works from Website content
- Use content for commercial purposes without a licence or written permission
- Remove or alter any copyright, trademark, or other proprietary notices
- Frame or link to the Website in a manner that suggests endorsement
User Contributions
If you submit feedback, suggestions, comments, or other communications to us (collectively, "Contributions"), you grant us a perpetual, worldwide, royalty-free, non-exclusive licence to use, reproduce, modify, and distribute such Contributions for any purpose.
You represent and warrant that:
- You own or control all rights to your Contributions
- Your Contributions do not infringe any third-party rights
- Your Contributions contain no defamatory, offensive, or illegal material
- Your Contributions will not be used to solicit or promote business
Third-Party Links
The Website may contain links to third-party websites or services that are not owned or controlled by Mystic Claim Limited. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.
You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party website or service. We recommend reviewing the terms and privacy policies of any third-party sites you visit.
Disclaimers and Limitations of Liability
Website Provided "As Is"
The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- The Website will function uninterrupted or error-free
- Defects will be corrected
- The Website is free of viruses or harmful components
- Information on the Website is accurate, complete, or current
Professional Services Disclaimer
Information on the Website about our consulting services is for general informational purposes only and does not constitute professional advice. Formal consulting relationships are governed by separate written agreements.
You should not rely on Website content as a substitute for professional business or operational advice. Always seek advice from qualified professionals regarding specific business decisions.
Limitation of Liability
To the fullest extent permitted by law, Mystic Claim Limited, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Business interruption
- Personal injury or property damage
Our total liability for any claims arising from your use of the Website shall not exceed the amount you paid to access the Website (which is typically zero for general browsing).
UK Statutory Rights
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.
Indemnification
You agree to indemnify, defend, and hold harmless Mystic Claim Limited and its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:
- Your use of the Website
- Your violation of these Terms
- Your violation of any rights of another party
- Any Contributions you submit
Privacy and Data Protection
Your use of the Website is also governed by our Privacy Policy and GDPR information. By using the Website, you consent to the collection and use of information as described in those documents.
Please review our Privacy Policy and GDPR pages to understand our data practices.
Copyright Infringement
We respect the intellectual property rights of others. If you believe that content on our Website infringes your copyright, please contact us with the following information:
- Identification of the copyrighted work claimed to be infringed
- Identification of the allegedly infringing material on our Website
- Your contact information
- A statement that you have a good faith belief the use is not authorised
- A statement that the information is accurate and you are authorised to act
- Your physical or electronic signature
Termination
We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on the Website, constitute the entire agreement between you and Mystic Claim Limited regarding your use of the Website.
These Terms supersede any prior agreements or understandings, whether written or oral, regarding the subject matter herein.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorised representative of Mystic Claim Limited.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms at any time without restriction.
Contact Information
Questions or concerns about these Terms of Use should be directed to:
Mystic Claim Limited
42 Threadneedle Street
London EC2R 8AY
United Kingdom
Email: [email protected]
Acknowledgment
By using the Website, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by them. If you do not agree to these Terms, you must not access or use the Website.